Final orders for Wetherspoons social media – my view

Yesterday's news that JD Wetherspoon, one of the country's leading pub chain groups, has withdrawn entirely from social media, has sent somewhat of a shockwave around social media types. First reports appeared to suggest it was due to a reaction to the misdemeanours of some of their pubs/franchisees in treating local MPs (and others) poorly. … Continue reading Final orders for Wetherspoons social media – my view

Social in insurance and fintech – new InsureTech podcast

A few weeks ago, I caught up with the team at  InsurTech Bytes, to chat about how we (Zurich) are harnessing social media to communicate more effectively with our customers, intermediaries as well as within and across its own organisation. There's also some great comments from Nigel Walsh from Deloitte and Nick Finegold from Curation Corp at … Continue reading Social in insurance and fintech – new InsureTech podcast